duk88 Terms and Conditions —
Your Rights & Responsibilities

1 General Terms & Conditions

Duk88 (referred to herein as "we", "the Platform", or "the Site") is an online gaming and Sports Betting service provider. These Terms and Conditions ("Terms") apply to the use of duk88's website, mobile application, and all related services.

By accessing, registering on, or using any of our services, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, please refrain from using our services.

Duk88 reserves the right to modify, amend, or update these Terms at any time. Continued use of the platform following any changes constitutes your acceptance of the updated Terms.

• These Terms are governed by the applicable laws of Bangladesh.
• Duk88 is a legitimate platform operating under an international gaming license.
• Using this service from regions where online gaming is illegal is strictly prohibited.
• All content, logos, and trademarks on the platform are the intellectual property of duk88.

2 Account Register

To access our services, you will need to create a personal account. All information provided during registration must be truthful, accurate, and up to date.

Each individual One Account Only open. If multiple accounts are found under the same person, all accounts will be closed and all balances may be forfeited.

• You must provide your correct name, date of birth, and mobile number during registration.
• Keeping your account password confidential is your own responsibility.
• You are solely responsible for all activity that occurs on your account.
• Transferring or selling your account is strictly prohibited.
• Duk88 reserves the right to verify any account at any time if suspicious activity is observed.

3 Age Verification & Eligibility

Duk88 strictly prohibits minors from engaging in gaming. To use our platform, you must be at least 18 years must be.

After registration, we may request a national ID, passport, or other government-issued document to verify your age and identity at any time. Withdrawal access may be restricted until verification is complete.

• Accounts belonging to users under 18 will be closed immediately.
• All transactions made by a minor will be considered void.
• Parental responsibility — ensuring minors cannot access this platform.

4 Payments & Transactions

Duk88 supports deposits and withdrawals via Bangladesh's most popular mobile banking methods — bKash, Nagad, and Rocket. All transactions are secure and encrypted.

Deposits are generally credited to your account instantly. Withdrawals are typically processed within 5 to 15 minutes, though additional time may be required if verification is still in progress.

• Minimum deposit amount is BDT 500.
• Minimum withdrawal amount is BDT 500.
• Only payment methods registered in your name may be used.
• Payments from third-party accounts are not accepted.
• Duk88 reserves the right to hold payments in the case of suspicious transactions.
• To prevent money laundering, we monitor all large transactions.

5 Bonus Policy

Duk88 regularly offers a variety of bonuses and promotions — welcome bonuses, deposit bonuses, cashback, free spins, and special event bonuses. Each bonus has its own terms and conditions that must be read before claiming.

Bonus funds cannot be withdrawn directly — wagering requirements must be met before a withdrawal can be made.

• The welcome bonus is available to each user once only.
• Bonuses must be used for genuine gaming purposes only.
• If bonus abuse is detected, the bonus may be forfeited and the account suspended.
• A time limit applies for meeting wagering requirements.
• Using multiple accounts to claim bonuses is strictly prohibited.

6 Betting Rules

Before placing a bet on duk88, please read the specific rules for each event. Once a bet is confirmed, it generally cannot be cancelled.

We offer betting on more than 30 sports, including cricket, football, tennis, and badminton. Odds in live betting may change in real time.

• Minimum bet amount is BDT 100.
• Bets placed before a match begins are considered pre-match bets.
• If an event is cancelled, your bet amount will be refunded.
• Duk88's decision on event outcomes is final.
• We reserve the right to void any bet resulting from a system error.
• Accounts will be closed if match fixing or fraudulent betting is proven.

7 Responsible Gaming

Duk88 is firmly committed to responsible gaming. We want every user to treat gaming as a form of entertainment, not a source of income.

If you feel your gaming habits are getting out of control, please reach out to us. We'll help you find the right support.

• Daily, weekly, or monthly deposit limits can be set.
• You can take a break from the platform for a set period using the Self-Exclusion feature.
• A cooldown period option is available.
• Seeking professional help for gaming-related issues is strongly recommended.

8 Data Protection

Duk88 places the highest priority on protecting your personal information. We secure all data using 256-bit SSL encryption.

Your personal information is used solely for service delivery, identity verification, and legal compliance. We do not sell your data to any third party.

• You have the right to access and correct your personal information.
• We use cookies in accordance with our Cookie Policy to improve your experience.
• We are legally obligated to share information with authorities when required by law.

9 Prohibited Activities

The following activities are strictly prohibited on the duk88 platform. Violations may result in account termination and legal action.

• Registering with a false identity or using someone else's information.
• Running multiple accounts or committing bonus fraud.
• Money laundering or illegal financial activity.
• Attempting to hack or manipulate the platform's systems.
• Harassing or defrauding other users.
• Use of bots, scripts, or automated software.
• Participating in match fixing or manipulation.

10 Account Closure

You may close your account at any time by contacting our support team. Please withdraw any remaining balance before closing your account.

In addition, duk88 reserves the right to suspend or terminate any account under the following circumstances:

• If clear evidence of a terms violation is found.
• If identity verification fails or false information is found.
• If suspicious financial activity is detected.
• By order of a legal authority.
• Extended periods of inactivity (more than 12 months).

11 Dispute Resolution

If you have any concerns or disputes, please contact our customer support team first. We always look for a friendly resolution.

If an issue cannot be resolved through our customer support, it may be escalated as a formal complaint to our licensing authority. All disputes will be settled in accordance with the applicable rules and regulations.

• Complaints must be submitted within 30 days of the incident.
• All relevant evidence and information must be included with the complaint.
• We aim to respond within 7 business days.

12 Changes to Terms

Duk88 reserves the right to update these Terms and Conditions at any time. For significant changes, we will make reasonable efforts to notify you via your registered email or through the platform.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. We recommend visiting this page regularly.